Privacy Policy

1. Overview & Scope

Phytomax Care Pvt. Ltd. ("Phytomax", "we", "our") respects the privacy rights of all visitors, healthcare clients, pharmacies, and commercial partners. This Privacy Policy details the types of information we collect through our website, how it is handled, and our commitment to consumer safety and data protection in Nepal.

2. Information We Collect

Because our website functions on an informational and inquiry model rather than public e-commerce tracking, we only collect data that you voluntarily provide through our inquiry and contact forms, including:

• Full name, telephone / WhatsApp contact, and email address
• Geographic location (city, district, province)
• Professional details (clinic name, pharmacy trade name, distribution territory) where applicable
• Product questions, formulation inquiries, or sampling requests

3. How Your Information Is Used

We utilize the submitted information strictly for:

• Responding to your specific product, clinical, or commercial inquiries
• Providing authorized stockist availability in your district
• Dispatching verified physician evaluation sample kits
• Fulfilling regulatory safety tracking and pharmacovigilance reports where required

We never sell, rent, or trade your contact information to third-party marketing entities.

4. Contact Our Privacy Officer

For any questions regarding data retention or to request deletion of your inquiry submission, please email us directly at [email protected].